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The company is the largest privately owned, independent windscreen company in the UK currently celebrating 40 years of award winning service! We repair and replace glass on all types of vehicles, car, van, commercial vehicles and coach and bus, plant and agricultural through our specialist glazing division.
We started in 1971 with one man and a vision and today we have 36 branches and a team of 360 people and growing.
Company growth and customer service at National Mobile Windscreens has always been important; focusing on employees’ strengths means there is a culture of customer service of which we are very proud. In 2010 we won the Fleet News Award for Customer Service which demonstrated just how important this is to us. We are founder members and joint owners of National Windscreens and can offer a nationwide service through 114 branches and 800 skilled engineers 24 hour, 7 day, 365 days a year.
We have a dedicated helpline number to our National Mobile Windscreens call centre and have 76 years experience, within the close knit, 18 strong team who work together to provide a first class service. The helpline manages 15,000 calls per month and the ethos is to listen to the customers needs and respond accordingly.
We carry some £1,500,000 pounds of stock across the company and pride ourselves in being able to source glass from the obscure and unusual, classic and historic to the most popular pieces of glass, and our fleet of vans deliver stock to our branches daily, with some branches receiving deliveries twice daily.
Our engineers are qualified to NVQ 2 and the company’s commitment to training all staff is part of the ethos and we believe that confident and well trained staff has helped establish an excellent reputation and deliver outstanding customer service.
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